First Visit Information
At Healing Well Chiropractic we focus on making your first visit a simple, stress free process. From the moment you walk into our Castlemaine clinic, we aim to ensure you feel completely at ease while we focus on understanding your specific needs and creating a plan tailored to you.
The Initial Consultation
Prior to your initial appointment we will send you an intake form to complete. In this form we will get you to provide information about your health history, your reasons for visiting and what you want to achieve from your treatment. This enables us to gain an understanding of you and your health concerns and goals before we begin.Â
Physical Assessment & Examination
Following a discussion about your health concerns and goals, our focus initially is to conduct a thorough examination including postural, structural, neurological (nerve function), orthopaedic and Chiropractic assessments. During this exam, we will look for the underlying cause of your problem.
Findings and Treatment Plan
Next we will discuss with you our findings and treatment options moving forward. We will work with you to formulate a plan that is tailored to you to help you gain long term solutions and enable you to function at your absolute best.Â
Further investigations
If required you may be referred for further investigation (such as X-rays, MRI or CT) to further investigate your problem however our clinic does not send everyone for imaging, only if they are clinically required.Â
Treatment
In the majority of cases we will begin treatment on the first visit. We believe the sooner we can start treatment, the sooner we can get you back to feeling your best. Treatment can range from low force techniques such as activator, blocks and soft tissue work through to drop piece and manual adjustments.Â
Follow up visits
After your first visit, we may suggest additional treatments to help you find total relief. Many of our patients choose to transition into ongoing maintainence care to maintain their results. We provide our professional guidance, but every decision is yours and you will not feel forced into anything.
FAQ for New Patients
How long does the first visit take?
Your initial consultation usually takes about 40 minutes. This allows plenty of time for a thorough health history, physical assessment, and your first treatment.
How long is a standard visit?
Following your initial visit the majority of people will require a standard appointment which is around 15-20 minutes and allows plenty of time for thorough treatment while being cost effective. We also offer an extended appointment which allows around 30-40 minutes for more complex cases.
Will I need X-rays for my assessment?
Not everyone requires X-rays. We only suggest imaging if it's clinically necessary for your safety or to gain a clearer understanding of your spinal health before treatment begins.
How often will I need to come in?
Everyone's journey is unique. We will provide a clear plan based on your condition and goals, whether you are seeking quick relief or long-term wellness support and then the decision is totally up to you. Some people choose to come in when they have pain while others choose to come in for regular routine maintenance care.
Is chiropractic care safe?
Yes, chiropractic care is recognised as a safe, non-invasive therapy for neuromusculoskeletal conditions. We use gentle, evidence-based techniques tailored specifically to your individual needs.
Does the treatment hurt?
Most patients find chiropractic adjustments to be gentle and relaxing. Our focus is on your comfort, and we always adapt our techniques to suit your sensitivity and preferences.
Is treatment safe for children and infants?
Absolutely. We use very gentle, age-appropriate techniques specifically designed for the delicate needs of growing bodies, from newborns to teenagers.
Can I receive care during pregnancy?
Yes, chiropractic care is highly beneficial during pregnancy. We use specialised techniques and equipment for comfort, focusing on supporting your body throughout this transition.
How will I feel after my treatment?
Most patients feel immediate relief or a deep sense of relaxation. Occasionally, you might experience mild soreness similar to after a workout, which usually resolves within 24 - 48 hours.
What should I do after my treatment?
We recommend drinking plenty of water and taking a gentle walk to help your body integrate the changes. We will provide specific advice tailored to your appointment.
Do I need a referral to see a Chiropractor?
Although we receive referrals from General Practitioners and other health care professionals you do not require a referral to see us. Chiropractors are primary health care practitioners and no referral is required.
Is Chiropractic covered by Medicare?
Certain eligible patients can claim up to 5 visits per calendar year for Chiropractic through Medicare's scheme known as Chronic Disease Management (CDM) formally Enhanced Primary Care (EPC). This requires a GP referral and it is best to discuss this directly with your GP to see if you are eligible.
Payment and InsuranceÂ
We accept eftpos and cash and require full payment at the time of your appointment. If you have private health insurance that covers chiropractic you can easily claim directly with your health fund following your appointment. We will provide you with an invoice to accompany your claim.Â
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We also provide Chiropractic services under the following referral schemes and third parties:
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Medicare - Chronic Disease Management (CDM)
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Department of Veterans Affairs (DVA)
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TAC
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WorkSafe
Claiming rebates through these schemes is generally very straightforward and we will provide you with the appropriate details and invoices to make it as convenient as possible. If you have any questions regarding fees or rebates please get in touch with us and one of our friendly team will be able to provide all the information you need.